REFUND POLICY

At VirtualSphere Games, customer satisfaction is our priority. If you are not fully satisfied with your purchase or rental, we offer a 14-day refund policy on all games and services. Refund requests must be submitted within 14 days of purchase, and items must be in their original condition. For digital products, refunds are subject to the game’s playtime—if the game has been played for more than two hours, a refund will not be issued. If you experience any issues with your VR experience, please contact our support team, and we’ll do our best to resolve the matter promptly.